Flowserve Corporation On-Site Applications Engineer in Singapore, Singapore
If a culture of excellence, innovation and ownership is what you’re searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve’s position as the global standard in comprehensive flow control solutions. Here, your opportunity for professional development and industry leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety. Thinking beyond opportunity and reward, at Flowserve, we are inspired by working together to create extraordinary flow control solutions to make the world better for everyone!
The Applications Engineer will be based at our customer site overseeing issues regarding Flowserve's Mechanical Seal products. Responsibilities will include troubleshooting, providing training and quotations to customer.
Handle all assigned activities at customer location. This includes all correspondences, open orders, drawings, recommendations, proposals, failure analysis, engineering/service support, provision of trainings, closing active quotations, coordination activities and establishment of KPIs. Provide timely reports to management and customer on KPIs and other correspondence as necessary to manage the overall health of the customer partnership. Provide on-site analysis of failed seals and equipment and perform an in-depth root cause failure analysis (RCFA) as required; working with all departments at the assigned site to collect data for RCFA activity. Make appropriate selection of seals and support systems including design features and materials of construction based on knowledge of Flowserve product lines, specified operating conditions, rotating equipment specification and customer requirements Work with workshop and plant personnel to track customer orders and ensure compliance with customer requirements. Provide field support through assembly/disassembly and installation of seals.
Diploma/Degree in Mechanical Engineering or equivalent technical degree. To ideally come in with 2 years of customer contact experience relating to the troubleshooting and design development for customer requirements. This position is also open to fresh graduates holding either a diploma or a degree in Mechanical Engineering. Candidates should ideally be experienced in mechanical seals or relevant rotating equipment. Ability to interpret engineering drawings with a strong technical background with customer focus. Computer literate with knowledge in Microsoft application programs. Ability to prioritize daily tasks to produce deliverables. Willing to work onsite in rough environments.
Req ID : R-7929
Job Family Group : Sales
Job Family : SA Applications Engineering
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