Transition Lead - BSC

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Job Summary

As part of a global Finance Transformation program, we are seeking an experienced Transition Lead to drive the successful migration of Finance processes and functions to a Business Service Centre (BSC). The role requires strong project management, stakeholder engagement, and change management skills to ensure a seamless transition while maintaining operational efficiency and business continuity.

Key Responsibilities

Transition Planning & Execution:

· Develop and manage end-to-end transition plans, within agreed framework, for moving work to the BSC.

· Identify and assess processes for suitability, ensuring compliance with regulatory, legal, and operational requirements.

· Establish & monitor key performance indicators (KPIs) to track transition success.

Stakeholder Engagement & Communication

· Work closely with the program team, senior leadership, globally spread teams, and BSC stakeholders to align transition strategies.

· Define and communicate transition plans, timelines, and expectations effectively to all relevant parties.

· Address concerns, resistance, and risks through proactive stakeholder management.

Process Mapping & Knowledge Transfer

· Oversee the documentation of Desk Top Procedures (DTPs) for transitioned functions.

· Facilitate training, workshops, and knowledge transfer sessions to upskill the BSC team.

· Ensure smooth handover and business continuity post-transition.

Risk & Change Management

· Identify potential risks related to the transition and develop mitigation strategies.

· Manage change processes to ensure minimal disruption to business operations.

· Monitor post-transition performance and address any operational gaps.

Continuous Improvement & Governance

· Drive process efficiencies and recommend improvements for the BSC model.

· Implement governance structures to ensure service quality and adherence to service level agreements (SLAs).

· Support the long-term success and optimization of the BSC operating model.

Required Skills & Experience

· Proven experience in transition management, offshoring, or setting up Business Service Centres

· Strong project management skills, with experience in managing multiple, large-scale transitions.

· Excellent stakeholder management abilities, including experience working with global teams.

· Change management expertise, with an understanding of best practices in process migration.

· Knowledge of BSC operating models, process improvement methodologies (e.g., Lean, Six Sigma), and governance frameworks.

· Strong analytical and problem-solving skills to anticipate challenges and develop solutions.

· Excellent communication and presentation skills.

· Background in Finance & Accounting

Preferred Qualifications

· PMP, PRINCE2, or equivalent project management certification.

· Finance qualifications

Req ID : R-15235

Job Family Group : Engineering

Job Family : EN Engineering