Credit-Collections, Supervisor

If a culture of excellence, innovation and ownership is what you’re searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve’s position as the global standard in comprehensive flow control solutions. Here, your opportunity for professional development and industry leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety. Thinking beyond opportunity and reward, at Flowserve, we are inspired by working together to create extraordinary flow control solutions to make the world better for everyone!

Responsibilities:

• Build and maintain relationships with internal and external business partners and stakeholders

• People Management

• Interact with customers via email or phone in case of escalation

• Support Dispute Resolution as needed for team

• Pro-actively manage collection issues and open dispute case/escalate if needed

• Ensure compliance for assigned activities (e.g., process development/review) with FLS policies, Sarbanes-Oxley (SOX) and local statutory, regulatory laws and regulations and that business is conducted within FLS ethical code of business conduct.

• Support the organization with timely month-end closing

• Active participation in transitions and projects

• Participate in scheduled Collection update calls

• Data Analysis and report preparation/consolidation as required in the role

• Act as a backup for other supervisors in daily operation

• Work together on Continuous Improvement Projects/Processes (CIP) initiatives and map impact on own processes. Channel impacts to partner functions.

• Develop a deep understanding of partner functions’ processes. Support stakeholders in identifying interconnections and opportunities for improvement, driving collaborative solutions.

• Lead and participate in high-impact projects as assigned, ensuring successful execution and alignment with organizational goals.

Qualifications:

• 5+ years relevant experience

• Experience as Team Lead/ Supervisor

• Good communication skills

• Economics/Finance related to Secondary Studies or Bachelor's degree is an advantage

• Excellent verbal and written communication skills in English and any other language (as per required in role)

• Ability to build effective relationships with customers and stakeholders

• Intermediate user of MS Office (Excel, Word, PowerPoint)

• Knowledge and experience using ERP systems (e.g. Oracle, SAP)

• Strong analytical research and problem-solving skills with keen attention to detail

• Supportive attitude and good interpersonal skill set

• Embraces and drives change

• Continuous improvement mindset (LEAN Six Sigma is an advantage)

Req ID : R-15204

Job Family Group : Finance & Accounting

Job Family : FA Accounting