Flowserve Corporation Sales Support Representative in Pasadena, Texas
If a culture of excellence, innovation and ownership is what you’re searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve’s position as the global standard in comprehensive flow control solutions. Here, your opportunity for professional development and industry leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety. Thinking beyond opportunity and reward, at Flowserve, we are inspired by working together to create extraordinary flow control solutions to make the world better for everyone!
We are looking for a strong candidate to cover the Role of Sales Support Representative responsible for supporting the Applications Engineers, Planning, and other Operations functions with the Order Management process.
In this role the candidate will focus on Order Entry which includes the order review, entry into our Oracle ERP system, customer acknowledgements, sending orders to planning and invoice disputes.
The individual will need to be customer aligned and driven for results in a fast-paced environment, while ensuring effective communication and collaboration across varying functional/business platforms and relevant stakeholders, such as Operations, Supply Chain, and our customer facing organization to enable success.
Preferred Experience / Skills: Essential Knowledge, Skills, and Abilities:
College Degree, or equivalent relevant industry experience preferred
Co-op or Internship experience in Quoting Resource with an industrial equipment manufacturer is a plus
Excellent interpersonal and communication skills, both written and verbal
Good organization skills and attention to details, time management, and deadlines
Strong problem-solving skills, able to work independently and be a Team Player with an eye to help out in other areas as needed like Planning / Inventory / Shipping.
Strong Commercial drive and attention to details and quotations accuracy, with results driven mindset
Customer focused with a result driven mindset
Ability to multi-task efficiently and set priorities in a fast-paced environment
Attention to detail and process-oriented mindset.
Proficiency in Microsoft Office.
Beneficial Knowledge, Skills and Abilities:
Foreign language skills are desirable but not essential.
Oracle and Sharepoint
Responsibilities & Requirements:
Review customer specifications and documents in order to apply current FLS commercial requirements
Enter orders into Oracle ERP
Bring Order Entry documentation conflicts to the attention of the Application Engineer or Representative for resolution.
Provide customers with order acknowledgements and order progress feedback as and when required.
Review Trade Compliance documentation for all export and import orders and become the Trade Compliance Coordinator backup for the Pasadena QRC.
Work with credit department to review and resolve any invoice disputes.
Develop a fundamental understanding of valve product knowledge and a clear understanding of work flow processes to best drive solutions to our valued end user customers.
Job Advertising Title: Sales Support Representative
Primary Posting Location: Pasadena, Texas US
Job Posting Category: Sales
Employment Type: Full time
Country: United States
Auto req ID: 52821BR
Flowserve is an equal opportunity employer and makes employment decisions without regard to race, gender, disability or protected veteran status. Click here to learn more. Flowserve will also not discriminate against an applicant or employee for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co-workers Click here to learn more.
If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access www.flowserve.jobs as result of your disability. You can request a reasonable accommodation by sending an e-mail to firstname.lastname@example.org. In order to quickly respond to your request, please use the words "Accommodation Request" as your subject line of your email. For more information, read the Accessibility Process.