Flowserve Corporation Jobs

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Flowserve Corporation Operations Assistant - Order Administration in Pasadena, Texas

Company Overview:

If a culture of excellence, innovation and ownership is what you’re searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve’s position as the global standard in comprehensive flow control solutions. Here, your opportunity for professional development and industry leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety. Thinking beyond opportunity and reward, at Flowserve, we are inspired by working together to create extraordinary flow control solutions to make the world better for everyone!

Role Summary:

This is a critical role within our operation that has varying responsibilities, which will require very strong communication skills, both verbal and written, and outstanding organizational abilities. Must understand how to interpret customer Purchase Orders , T&C's, freight terms. This role will be heavily engaged in customer activity, to sending order acknowledgements and handling invoice disputes. This role will be heavily engaged in reporting site activities by pulling and consolidating data from our business systems and providing timely and accurate reports.

Responsibilities & Requirements: Duties include, but not limited to:

  • Assists with order acquisition and fulfillment by creating jobs in ERP system, reviewing contractual terms and conditions to ensure appropriate bookings, acknowledging customer orders, and invoicing and billing customers in a timely manner.

  • Manage payroll activities for the site: Balance reported hours vs payroll hours and ensure accuracy prior to submission.

  • Responsible for creating invoices and credit memos and issuing them to customers.

  • Responsible for maintaining customer and business partner details, such as addresses, telephone numbers, and accounts payable contacts.

  • Assists with accounts receivable collections.

  • Timely and accurate submission of reports for management and financial forecasting and closing processes. Review reports for accuracy prior to submission. Maintaining backlog and costs in ERP system.

  • Manage customer queries and communication in a professional and thorough manner, ensuring that resolution is provided.

  • Submit Customer Satisfaction Surveys

  • Responsible for sending and receiving site correspondence.

  • Listens to and respects others.

  • Any other administrative responsibilities as instructed.

Responsibilities & Requirements

  • High School Diploma or equivalent

  • Minimum 3 years of relevant experience in a manufacturing environment

  • Highly proficient computer skills including Microsoft Excel, Word, Outlook and PowerPoint

  • Experience operating in a Business System (ERP) such as SAP, Oracle, BAAN, Etc.

  • Detail oriented and highly organized.

  • Ability to multi-task activities with shifting and competing priorities

  • Ability to work efficiently in fast-paced, self-directed environment, without constant supervision

  • Highly energetic and self-starter with excellent time management skills

  • Exceptional communication skills, written and verbal, supported by strong interpersonal ability

Preferred Experience / Skills:

  • College degree or some college preferred

  • Some general accounting knowledge/experience a plus.

Job Advertising Title: Operations Assistant - Order Administration

Primary Posting Location: Pasadena, Texas US

Job Posting Category: Administration

Employment Type: Full time

Country: United States

Auto req ID: 50996BR

Flowserve is an equal opportunity employer and makes employment decisions without regard to race, gender, disability or protected veteran status. Click here to learn more. Flowserve will also not discriminate against an applicant or employee for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co-workers Click here to learn more.

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