Flowserve Corporation Operations Assistant - Order Administration in Pasadena, Texas
If a culture of excellence, innovation and ownership is what you’re searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve’s position as the global standard in comprehensive flow control solutions. Here, your opportunity for professional development and industry leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety. Thinking beyond opportunity and reward, at Flowserve, we are inspired by working together to create extraordinary flow control solutions to make the world better for everyone!
This is a critical role within our operation that has varying responsibilities, which will require very strong communication skills, both verbal and written, and outstanding organizational abilities. Must understand how to interpret customer Purchase Orders , T&C's, freight terms. This role will be heavily engaged in customer activity, to sending order acknowledgements and handling invoice disputes. This role will be heavily engaged in reporting site activities by pulling and consolidating data from our business systems and providing timely and accurate reports.
Responsibilities & Requirements: Duties include, but not limited to:
Assists with order acquisition and fulfillment by creating jobs in ERP system, reviewing contractual terms and conditions to ensure appropriate bookings, acknowledging customer orders, and invoicing and billing customers in a timely manner.
Manage payroll activities for the site: Balance reported hours vs payroll hours and ensure accuracy prior to submission.
Responsible for creating invoices and credit memos and issuing them to customers.
Responsible for maintaining customer and business partner details, such as addresses, telephone numbers, and accounts payable contacts.
Assists with accounts receivable collections.
Timely and accurate submission of reports for management and financial forecasting and closing processes. Review reports for accuracy prior to submission. Maintaining backlog and costs in ERP system.
Manage customer queries and communication in a professional and thorough manner, ensuring that resolution is provided.
Submit Customer Satisfaction Surveys
Responsible for sending and receiving site correspondence.
Listens to and respects others.
Any other administrative responsibilities as instructed.
Responsibilities & Requirements
High School Diploma or equivalent
Minimum 3 years of relevant experience in a manufacturing environment
Highly proficient computer skills including Microsoft Excel, Word, Outlook and PowerPoint
Experience operating in a Business System (ERP) such as SAP, Oracle, BAAN, Etc.
Detail oriented and highly organized.
Ability to multi-task activities with shifting and competing priorities
Ability to work efficiently in fast-paced, self-directed environment, without constant supervision
Highly energetic and self-starter with excellent time management skills
Exceptional communication skills, written and verbal, supported by strong interpersonal ability
Preferred Experience / Skills:
College degree or some college preferred
Some general accounting knowledge/experience a plus.
Job Advertising Title: Operations Assistant - Order Administration
Primary Posting Location: Pasadena, Texas US
Job Posting Category: Administration
Employment Type: Full time
Country: United States
Auto req ID: 50996BR
Flowserve is an equal opportunity employer and makes employment decisions without regard to race, gender, disability or protected veteran status. Click here to learn more. Flowserve will also not discriminate against an applicant or employee for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co-workers Click here to learn more.
If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access www.flowserve.jobs as result of your disability. You can request a reasonable accommodation by sending an e-mail to firstname.lastname@example.org. In order to quickly respond to your request, please use the words "Accommodation Request" as your subject line of your email. For more information, read the Accessibility Process.