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Flowserve Corporation Document Controller in Mezzago, Italy

Company Overview:

If a culture of excellence, innovation and ownership is what you’re searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve’s position as the global standard in comprehensive flow control solutions. Here, your opportunity for professional development and industry leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety. Thinking beyond opportunity and reward, at Flowserve, we are inspired by working together to create extraordinary flow control solutions to make the world better for everyone!

Role Summary:

Flowserve is looking for a Document Controller who will be a part of our Project Management Team in Mezzago.

With this role, you will be responsible for managing the documentary part of all contracts assigned for supplies relating to QRC Italy. You will be the contact for the customer regarding progress of the documents required by the VDL contract (Vendor Documentation List). You will ensure the preparation and issuance of the final documentation (Data Book) of all orders / projects in the portfolio and for monitoring their approval. You will be responsible for for the management of all contracts assigned for the supply of spare parts (not projects), from the arrival of the order to the complete fulfillment of the supply and invoicing and for the issuing and complying with the project's ITP (Inspection and Test Plan), coordinating with the Project Manager the activities to be completed for each project in full compliance with the purpose of the work described in the ITP and shared with customers;

Responsibilities & Requirements:

  • Attend meetings with the PM and the client if information is requested to the scheduling / issuance of the final documentation and / or the applicability is discussed penalties and / or the payment schedule;

  • Manages the final documentation to obtain customer approval after order fulfillment, collecting the deliveries of the PMs;

  • Issue of Data Books on customer requests and corporate interests;

  • Supports the After Sales staff by providing all information, clarifications and documents required for the resolution of post-shipment problems;

  • Maintains constant contact with the customer to ensure a relationship of continuous collaboration, without ambiguity as regards the interpretation and management of the project ITP;

  • Filling out and update reports as requested by the Project Management Manager;

  • Keeping good relations with customers and always guaranteeing a response timely preliminary, even in the absence of the PM;

  • Ensuring professional support to customers to ensure the full satisfaction of their expectations that translate into commercial returns for the company;

  • Complete the detailed analysis of the contract (Terms & Condition, presence of

  • signatures and congruence dates, Scope of Supply - quantity and prices + basic configuration) in order to check that all the necessary and mandatory requirements are present and complete system entry and booking entry;

  • Enter the order into the system and then create the internal order / project internal, according to all information made available by the seller;

  • Constantly coordinating and promptly with the Project Management Manager to highlight discrepancies with respect to the parameters initially planned, to alert possible risks and impacts and allow the functions to proceed to control and review the planning in accordance.

Preferred Experience / Skills:

  • Bachelor's degree, preferably in Engineering, or a diploma plus 2 years of relevant experience in the Oil & Gas sector.

  • Team spirited

  • International experience. .

  • Competent PC user with knowledge of commonly used programs, preferable SAP PS

  • English fluent - spoken and written

  • Good organizational skills


Job Advertising Title: Document Controller

Primary Posting Location: Mezzago, Italy

Job Posting Category: Administration

Employment Type: Full time

Auto req ID: 54179BR

Country: Italy

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