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Flowserve Corporation Field Service Technician in Marcianise, Italy

Company Overview:

If a culture of excellence, innovation and ownership is what you’re searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve’s position as the global standard in comprehensive flow control solutions. Here, your opportunity for professional development and industry leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety. Thinking beyond opportunity and reward, at Flowserve, we are inspired by working together to create extraordinary flow control solutions to make the world better for everyone!

Role Summary:

The Field Service Team installs, commissions, troubleshoots and repairs Flowserve’s pumps and equipment for our customers in industries such as oil and gas, chemical, nuclear, coal, and waste water industries. This position requires a Service Technician that performs field servicing, site repairs and maintenance activities on a wide range of pumping equipment. The work is normally carried out on customer premises that will include, but not be limited to, factory sites, chemical facilities, pumping stations, refineries, oil rigs and other plant installations. The work entails, but is not limited to, removal, inspection, refurbishment, rebuild, installation, commission, general servicing, on-site repair, troubleshooting and the completion of applicable reports in an electronic format suitable for submittal to internal and external customers.

Responsibilities & Requirements:

  • People and Safety. Actively support a positive SHEA culture to reduce lost time injuries and recordable accident frequency rate and maintain a safe hazard free work environment. Complete the JSEA and identify the potential hazards at site, and ensure these details are timely shared with the Onsite Services SHEA Manager.

  • People and Safety. Promotes a safe working environment and follow all applicable safety regulations. Comply with site and statutory health and safety requirements and adhere to all routine maintenance of equipment, safety and housekeeping requirements.

  • Process and Technology. Complete Field Service Aftermarket Portal (AMP) as defined within field service process.

  • Process and Technology. Provide comprehensive, written, daily activity as well overall reports and make sure all job related documents like these as well time sheets/cards are completed and released within tim

  • Process and Technology. Being an expert in the field, conduct job walk down for critical jobs prior the start-up of the service. Together with the Field Service Coordinator and/or Supervisor, validate that the quotations prepared by the commercial are technically sound and aligned with customer expectations.

  • Process and Technology. Visit customer sites, both on and offshore, to deliver installation, commissioning and general service related tasks on relatively simpler installations for OEM equipment as well from competitors, this in line with Flowserve established processes.

  • Process and Technology / Customer. Direct interface with Subcontractors, vendors and any supplier working at site with our Field Service Technician for critical jobs.

  • Customer. Provide timely response to enquiries for information, and redirect questions as needed to the right resources.

  • Finance. Support the FS Supervisor and Coordinator in providing adequate information on work progress in order to allow them to prepare the financial and utilization forecast.

  • Finance. Provide necessary documentation to the FS Supervisor and Coordinator Sales to enable clients invoice to be raised. Support the job close cycle time, to ensure quick invoicing and collection of receivables as a contributor to the Primary Working Capital.

Preferred Experience / Skills:

  • Qualified as a mechanical engineering apprentice, have good fitting and mechanical skills and be familiar with the alignment of small, single stage pumping packages.

  • Have knowledge of pumps, together with knowledge of mechanical seals.

  • Have demonstrable experience in the use of laser alignment equipment.

  • Experience in the chemical, power, and/or oil and gas industries.

  • Ability to read and interpret blueprints, engineering drawings, and schematics

  • You should have a good knowledge of requisite health and safety requirements and be capable of working within clients ‘permit to work’ systems.

  • Communicate effectively and professionally.

  • Good English oral and written language and interpersonal skills are required as the job entails report writing and dialogue with customers and service administration.

  • A knowledge of and the ability to use a PC and related software packages are essential.

  • Perform work ensuring required quality and delivery to meet Flowserve and customer expectations

  • Proactively identify and attend training to develop personal knowledge and skills.

  • Be prepared for regular travel and away from home working.


Job Advertising Title: Field Service Technician

Primary Posting Location: Marcianise, Italy

Job Posting Category: Operations

Employment Type: Full time

Auto req ID: 53831BR

Country: Italy

Flowserve is an equal opportunity employer and makes employment decisions without regard to race, gender, disability or protected veteran status. Click here to learn more. Flowserve will also not discriminate against an applicant or employee for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co-workers Click here to learn more.

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