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Flowserve Corporation On-Site Applications Engineer in Manchester, United Kingdom

Company Overview:

If a culture of excellence, innovation and ownership is what you’re searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve’s position as the global standard in comprehensive flow control solutions. Here, your opportunity for professional development and industry leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety. Thinking beyond opportunity and reward, at Flowserve, we are inspired by working together to create extraordinary flow control solutions to make the world better for everyone!

Role Summary:

Flowserve is the recognized world leader in supplying pumps, valves, seals, automation, and services to the power, oil, gas, chemical, and other industries. With more than 18,000 employees in more than 55 countries, we combine our global reach with a local presence. Flowserve is an equal opportunity employer and makes employment decisions without regard to race, gender, disability or protected veteran status.

The On Site Application Engineer role supports Lifecycle Advantage (LCA) contracts within assigned site(s) in accordance with the defined LCA Program metrics and deliverables. Among other responsibilities, these can include assuring the Alliance’s performance on the site(s), to support Balance Scorecard results and to oversee and execute the daily requirements of operations at the Alliance site(s) as defined by the governing LCA Contract.

LifeCycle Advantage programs are structured to overcome incompatible goals in traditional Customer / Supplier relationships. Their intention is to align Flowserve and the Customers objectives into a sustainable long-term Contractual relationship focused upon improving the performance of a Customer’s assets.

Flowserve is committed to supporting a reduction of the Customer’s Life Cycle Cost (LCC) against mutually agreed pre-defined metrics where the Customer also commits to a growth in Flowserve market share on site.

In summary, an LCA program is a performance Win-Win based, collaborative and trustful relationship; where the Customer and Supplier each have common Key Performance Indicators (KPI). Both parties must be able to recognize a measurable mutual benefit from the terms of the alliance.”

Responsibilities & Requirements: People: Safety

  • Lead LCA programs to the highest standards of safety in accordance with Flowserve policies. Actively support a positive Safety, Health and Environmental Affairs (SHEA) culture to reduce lost time injuries and recordable accident frequency rates and to maintain a safe hazard-free work environment.

  • Complete assigned safety training on a monthly basis and to report safety and near-miss observations.

  • Complete adherence to the Company and Customer site(s) safety rules and to complete JSEA (Job Safety & Environment Analysis) tasks if needed.

People: Training / Development Initiatives

  • Complete training and assigned initiatives to develop their career as agreed in follow up conversations with their manager.

People: Share the Experience

  • Lead “Sharing Best Practices’’ discussion when requested.

Process and Technology: Continuous Improvement

  • Support the CIP (Continuous Improvement Process) Certified Associates on developing their projects.

  • If Applicable, develop the yearly Lean Practitioner, Green Belt or Black Belt Project.

Process and Technology: Flowserve Products and Services

  • Assist in developing new methods of solving problems and modifying existing seal designs to meet customer needs and improve seal life.

Customer: Customer Focus

  • Act as the primary source of information regarding the design, application, installation, and operation of mechanical seals.

  • Perform mechanical seal failure analysis and produce reports accordingly.

  • Provide recommendations to improve equipment reliability.

  • Oversee the seal upgrade process; including measurement, design, delivery, installation and operation.

  • Support the MOC (Management of Change) process with all required documentation.

  • Prioritize the engineering and manufacturing functions of Flowserve to meet the Customer expectations.

  • Carry out reliability walkabouts and generate reports accordingly.

  • Troubleshoot pump and seal systems operating in the Customer site(s).

  • Lead the Alliance Implementation Team (AIT) meetings at site.

  • Document QC (Quality Control) activities and present to Customer as requested.

Customer: LCA Site(s) Operational Performance Targets

For all assigned LCA Contract site(s):

  • Complete the assigned LCA Business Plans.

  • Achieve LCA Scorecard targets.

  • Achieve Flowstar Survey Completion % target.

  • Achieve MTBR targets.

  • Achieve Booking targets.

  • Achieve Competitor Change Out (CCO) targets

  • Achieve the OTD (On Time Delivery) and RCT (Repair Cycle Time) targets.

  • Achieve the Material Cost target.

Financials: LCA Financial Performance

  • Support the Organization’s regional Primary Working Capital initiative by achieving the site(s) LCA Inventory Targets.

  • Responsibility for overall coordination and implementation of the inventory program.

  • Provide full visibility on each Inventory Category: Correct Stock, Understock, Overstock, Obsolete.

  • Report on a monthly basis the inventory Buy Back Value to the Customers if applicable.

  • Achieve the Material Expense Target for the assigned LCA’s and provide an accurate forecast to LCA Operations Management and Finance Teams.

  • Support site(s) material cost forecasting on a monthly basis.

Preferred Experience / Skills:

  • BSME degree or equivalent experience with 5+ years relevant industry experience or demonstrated capability.

  • Business experience as an Applications Engineer and/or Project Manager with an industrial rotating equipment manufacturer required.

  • Experience in a leading working style which is team oriented and values communication, participation and involvement of others.

  • Can demonstrate firm organizational skills.

  • Excellent communication skills both written and verbal.

  • Can demonstrate attention to detail and a process-oriented mindset with experienced mechanical aptitude and ability to manage profit and loss accounts.

  • High proficiency in project management tools, software and concepts.

  • Have a high standard of written and spoken English as well as strong PC skills and experience with Microsoft Office tools.

Primary Posting Location: Manchester, United Kingdom

Job Advertising Title: On-Site Applications Engineer

Job Posting Category: Sales

Employment Type: Full time

Country: Great Britain

Auto req ID: 56397BR


EOE including Disability/Protected Veterans. Flowserve will also not discriminate against an applicant or employee for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co-workers. Pay Transparency Nondiscrimination Provision

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access flowservecareers.com as result of your disability. You can request a reasonable accommodation by sending an email to employment@flowserve.com. In order to quickly respond to your request, please use the words "Accommodation Request" as your subject line of your email. For more information, read the Accessibility Process.