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Flowserve Corporation Manager, Quality Assurance in Hastings, Nebraska

Company Overview:

If a culture of excellence, innovation and ownership is what you’re searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve’s position as the global standard in comprehensive flow control solutions. Here, your opportunity for professional development and industry leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety. Thinking beyond opportunity and reward, at Flowserve, we are inspired by working together to create extraordinary flow control solutions to make the world better for everyone!

Role Summary:

Flowserve, Hastings, is a manufacturer of vertical turbine pumps and components and includes a foundry, fabrication department, machine shop, assembly, repair and shipping departments.

The Pumps we make are used in a variety of applications across agriculture, manufacturing, oil refineries and the power industry.

To help us maintain the standards our clients expect from us, we are hiring a Quality Assurance Leader to join the team, maintaining and evolving standards of QA at the site and across the enterprise.

Responsibilities & Requirements:

Effectively lead and mentor the Quality department to ensure a well-qualified and highly-motivated Quality team .

  • Support the goals and objectives of the quality organization within the Hastings facility

  • Embrace and drive accountability and performance-based culture focused on financial excellence (scrap, rework and warranty controls), supported by CIP and driven by initiative, teamwork and personal accountability.

  • Provide leadership to achieve operational excellence through the processes of inspection planning, in process and final inspection surveillance, analysis of data including First Pass Yield metrics, corrective action and continual improvement.

  • Key Interface with customers and suppliers on quality issues plus resolution of any problems within process and final product acceptance

  • Allocate resources to effectively achieve customer satisfaction and OTP.

  • Drive the ‘Customer First’ philosophy throughout the organization.

  • Review NCR and ECNs to track COQ error rates and work any training issues directly with employees.

  • Site ISO Management Representative which involves a review site quality system on a constant basis and revise system to improve performance. Incorporate site quality system changes as needed to ensure optimal performance to meet customers’ requirements and full compliance with all federal, state and country regulations.

  • Facilitate and support audits by external agencies and Customers. Develop responses to findings and ensure implementation and closure of all findings

  • Ensure internal and external quality audits are conducted to meet established standards

  • Assist with customer complaints and correction actions. Manage corrective actions in Quality system and report deficiencies in responses and results.

  • Manage quality function within established budgetary guidelines.


  • BS in Engineering

  • 5 years in Leadership role over Quality Assurance

  • Strong communication and organizational skill

  • End to end quality implications experience. Able to create a strategy to create a sustainable culture for results.

  • Working knowledge of ISO 9001 and NSF Quality Management Systems

  • A change agent that possesses the ability to influence decision making and build critical relationships in a manufacturing organization.

  • Strong business and financial acumen and possess a good working knowledge and understanding of business operations with Leadership in RCCA and COPQ

  • Results-oriented with a passion for quality, service and customer satisfaction.

  • Strong analytical skills and timely decision-making ability.

Preferred Experience / Skills:

Preferred Experience / Skills:

  • Related experience in manufacturing, construction or pump installation environment or the ground water markets.

  • Experience using ERP systems like Symix or SAP

Job Advertising Title: Manager, Quality Assurance

Primary Posting Location: Hastings, Nebraska US

Job Posting Category: Operations

Employment Type: Full time

Country: United States

Auto req ID: 51744BR

Flowserve is an equal opportunity employer and makes employment decisions without regard to race, gender, disability or protected veteran status. Click here to learn more. Flowserve will also not discriminate against an applicant or employee for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co-workers Click here to learn more.

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