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Flowserve Corporation QRC Supervisor in Elbeuf, France

Company Overview:

If a culture of excellence, innovation and ownership is what you’re searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve’s position as the global standard in comprehensive flow control solutions. Here, your opportunity for professional development and industry leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety. Thinking beyond opportunity and reward, at Flowserve, we are inspired by working together to create extraordinary flow control solutions to make the world better for everyone!

Role Summary:

Flowserve is looking for Repair Center Manager for its Rouen site. The role of the QRC Manager is to manage the entire activity of the pump maintenance service center in compliance with safety, quality, time and cost requirements. He/She ensures the management and coordination of the service center team and the customers.

Responsibilities & Requirements:

You will be involved in the following tasks:

  • Responsible for the security of the center and external interventions.

  • Responsible for the operational result of the agency, in terms of invoicing and margin (follow-up of repair quotes, orders, invoicing, etc.).

  • Management of his team (Planning, absences, training, individual interviews, skills, versatility, development).

  • In charge of management and optimization of the agency's resources (premises, production equipment, vehicles, supplies, etc.)

  • Responsible for communication and information in his team (meetings, monitoring of indicators, feedback, ...)

  • Responsible for monitoring Flowserve procedures (SOX / SHEA / Quality / Process ...)

  • In charge of customer contacts and ensures the development of the service center

What do you need for this job:

  • Degree in mechanics (Technician to Engineer level)

  • Experience in customer management

  • Strong team management skills

Preferred Experience / Skills:

  • Ideally, a good knowledge of pumps or other rotating equipment

  • Priority and time management skills

  • Knowledge of SAP and English capabilities would be a plus.

What do we offer you:

  • Multinational & dynamic working environment

  • Large and varied product portfolio

  • Opportunity to work in a fast growing industry sector

  • Gateway to wider internal opportunities

  • Bonus plan based on your project assignment.

Primary Posting Location: Elbeuf, France

Job Advertising Title: QRC Supervisor

Job Posting Category: Operations

Employment Type: Full time

Auto req ID: 50176BR

Country: France

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