Flowserve Corporation Inside Sales Engineer in Desio, Italy
If a culture of excellence, innovation and ownership is what you’re searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve’s position as the global standard in comprehensive flow control solutions. Here, your opportunity for professional development and industry leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety. Thinking beyond opportunity and reward, at Flowserve, we are inspired by working together to create extraordinary flow control solutions to make the world better for everyone!
The inside Sales Engineer is the primary contact to sustain and develop an important part of our industrial and engineered portfolio. It’s a fast-paced technical environment that requires Flowserve to acquire new and serve existing customers, to increase its growth and to ensure our market leading position for the assigned Region. In this role the Inside Sales Engineer reports directly to the Sales Manager and works in close relationship with different operational entities and other functional stakeholders to promote the best interests of the Company and it’s Customers.
This person will be responsible for executing and coordinating all sales activities for the assigned territory/customers by securing orders mainly for Spare Parts, but also for Service, Repair, Upgrades, and Duplicates (therefore Aftermarket business). The product category assignment will be Pumps.
The goal is to maintain good business relations with the Team’s Target Customer base (steady and sustainable growth in Aftermarket) while also developing and establishing new customer relations for Industrial Pumps wherever this is identified.
This territory/customer based role requires a dynamic, self-motivated individual who understands the local market needs and opportunities and has the ability to successfully communicate to achieve growth. It also requires a good personal inclination for Teamwork, as a lot of these activities will be coordinated with the support and experience of the Senior Sales Engineers in the Team as well as the Manager of Sales. The successful candidate will offer sales related experience in Pumps whereas a good understanding of the culture and language of the assigned Region is a plus.
Countries/Territories in the specified Region open for assignment reviews: Poland and Baltics, Balkans, Greece and Cyprus, Turkey, Israel.
Preferred Experience / Skills:
Skills and Qualifications:
Minimal Bachelor Degree of Science in Mechanical Engineering or equivalent, or proven work related experience.
1-3 years experience in sales or sales support preferably in a B to B technical environment.
Some proven relevant experience in Rotating equipment is a plus.
Result / Service driven and customer focused.
Team-player, with well-developed interpersonal and social skills with the ability to develop effective working relationships at all levels within the business.
Ability to comfortably talk to others and make cold calls to generate new clients.
Good Written and Oral Communication skills for creating professional documents and giving presentations to interested clients (English).
IT literate – MS Office, include Excel skills, and computerized Sales systems such as SalesForce.
Commitment to implement best practices in Sales, and motivate others.
Superior multitasking skills, able to manage multiple projects/accounts simultaneously
An aptitude and/or clear willingness to learning technical applications.
Good Time Management and Organizational skills.
Ability to Listen to concerns and handle criticism without taking it personally.
Willingness to attend conferences, trade shows, and other events.
Responsibilities & Requirements:
Develop relationships with potential and maintain good relationships with existing target customers.
Making calls and follow-up with clients to understand the individual and unique needs of each customer.
Define and evaluate a customer’s maintenance strategy / processes and identify improvements opportunities through the collaboration with Flowserve.
Setting up specific marketing activities to launch our products in specific markets.
Support/Organize customer events (demonstrations for products and services, Tech-Forums, exhibitions …)
Review all customer inquiry related documents while addressing all relevant technical and commercial requirements.
Offer products at established prices and discounts and in line with Flowserve total sales and product mix objectives.
Develop and maintain good contacts with the Flowserve factories, aftermarket organization and Commercial Operations so customer needs are addressed swiftly.
Provide active support to Continuous Improvement Process (CIP) initiatives.
Support and fully own the FlowForce CRM program for assigned customers and use the program as the primary Sales tool which drives future business growth.
Provide professional communication and implementation of company’s strategies and policies.
Job Advertising Title: Inside Sales Engineer
Primary Posting Location: Desio, Italy
Job Posting Category: Sales
Employment Type: Full time
Auto req ID: 54354BR
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