End-User Sales Engineer - Control Valves

If a culture of excellence, innovation and ownership is what you’re searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve’s position as the global standard in comprehensive flow control solutions. Here, your opportunity for professional development and industry leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety. Thinking beyond opportunity and reward, at Flowserve, we are inspired by working together to create extraordinary flow control solutions to make the world better for everyone!

Summary:

As a Sales Engineer, you are responsible for maintaining and developing relationships with key customers and trade organizations, understanding and solidifying purchase agreements, customer alliances and market trends. You will also develop a keen understanding of Flowserve operations to enhance selling effectiveness and coordinate selling efforts with other internal and 3rd party selling channel partners.

Responsibilities:

• Drive bookings levels to meet and/or exceed assigned bookings' goals.

• Maintain regular, planned communication with key customers in the area you support.

• Answer technical questions regarding control valves, material recommendations, pneumatic systems, digital products.

• Answer commercial questions regarding terms of contracts, lead times, and documentation requirements.

• Provide higher level guidance, support and instruction to staff level AE’s and Sales Engineers.

• Develop business by making presentations and training.

• Develop and implement marketing plans aligned with regional sales objectives to support organizational goals.

• Serve customers as a primary contact for all business dealings, ensuring all customer concerns are being addressed including proposals, deliveries, repairs, quality, warranty claims, etc.

• Educate customers on the quality, features and uses of our products through the full use of the company’s marketing materials.

• Collaborate with application engineers, customer service, and manufacturing to ensure customers’ needs are met.

• Maintain organized records, including regular reports, quotes, status, actuals, expenses, etc.

• Demonstrate financial acumen to discuss business decisions, particularly return on investment in support of solution selling.

• Some physical activity required, such as walking large customer sites, lifting at least 50 lbs, and ascending/descending ladders and staircases in multi-story facilities.

• Other duties as assigned.

Requirements:

• BS or BA Degree in relevant field and/or 8–10 years relevant experience.

• Sales experience and a strong technical background in control valves.

• Technical knowledge of fluids, corrosion, erosion, materials, valve specifications, engineering drawings.

• Training in sales techniques, negotiations and business finance.

• Basic knowledge of commercial issues including payment terms, shipping terms, and contract review.

• Demonstrated skills in leading meetings, including setting agendas, preparing, facilitating discussions and assigning follow-up activities.

• Proficient in Performance, ORACLE, and Microsoft Office, PowerPoint and Excel, with the ability to use these tools effectively for productivity and efficiency.

• Strong verbal and written communication skills.

Preferred Experience/Skills:

• Experience with Refineries in the territory desirable.

Benefits Starting from Day 1:

• Medical, Dental & Vision Insurance (including FSA and HSA options).

• Life Insurance + Supplemental Life, Child, Spousal, and AD&D Insurance.

• Short and Long Term Disability.

• Retirement Planning, 401(k) plan, & Financial Wellness Resources.

• Educational Assistance Program.

• Time off Policies (including sick leave, parental leave, and paid vacation).

• Eligibility requirements apply to some benefits and may depend on job classification and length of employment.

Req ID : R-15676

Job Family Group : Sales

Job Family : SA Sales