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Flowserve Corporation Applications Engineer in Cormano, Italy

Company Overview:

If a culture of excellence, innovation and ownership is what you’re searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve’s position as the global standard in comprehensive flow control solutions. Here, your opportunity for professional development and industry leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety. Thinking beyond opportunity and reward, at Flowserve, we are inspired by working together to create extraordinary flow control solutions to make the world better for everyone!

Role Summary:

As an Application Engineer, you are part of the Commercial Operations team located in Cormano (Milano – Italy), is assigned to supporting workload from several Customers within the Europe/Middle East/Africa territory.

You will be the single point of contact focused on customer satisfaction with regard to on-time-delivery of quotations and reduction of cycle times for order entry for assigned Customers in order to help increase the seal/system bookings.

Responsibilities & Requirements: You'll be involved in the following tasks:

  • Provide quotations for Seals and Systems at market level pricing in response to RFQ's in the requested customer time frame;

  • Interpret specifications and data sheets. Understand commercial terms such as special warranty, delivery and payment terms requested by our customer;

  • Create/maintain product standardizations including price lists based on pump equipment;

  • Support Sales Engineers to achieve booking target by providing opportunities for monthly forecasting process;

  • When necessary, visit customer facilities together with the responsible Sales Engineer, meeting Customer’s personnel and Purchasing teams to build professional relationships;

  • Interact with cross-functional partners in the Manufacturing Hub to facilitate the quotation and order processes;

  • Complete contract review of purchase order, to facilitate the booking process;

  • Clarify with Customer any unclear or inaccurate information on the PO in a prompt manner;

  • Achieve quality order entry in accordance with the latest Sales Approval Policy, ensuring EIS records for seals and auxiliary product orders are entered cleanly within a clearly specified time frame from receipt/clarification;

  • Effectively utilize the various tools including, but not limited to: FAEP, Customer Connect, EIS, Flowforce, autoSAP as a basis for creating qualitative quotations;

What do you need for this job:

  • Bachelor’s degree in Engineering or Business Administration;

  • Experience in a similar technical/commercial role is preferred;

  • Knowledge of rotating equipment (particularly seals/pumps) is strongly recommended;

  • Excellent English verbal and written communication skills are required;

  • Good French and/or German communication skills are preferred;

Preferred Experience / Skills:

  • Are a natural at building positive relationships;

  • Have strong analytical, research and problem-solving skills;

  • Have keen attention to detail;

  • Are flexible and able to cope with process changes.

What we can offer you:

  • Friendly multicultural environment and team events

  • The candidate will be able to participate in the global payroll project and be involved in process improvement and reengineering

  • In this role the candidate will develop further result-driven expertise competencies, specifically in the area of end-to-end process design, documentation, training, monitoring as well as vendor relationship management

  • Local benefits: pension scheme, canteen, medical services.

Job Advertising Title: Applications Engineer

Primary Posting Location: Cormano, Italy

Job Posting Category: Sales

Employment Type: Full time

Auto req ID: 50986BR

Country: Italy

Flowserve is an equal opportunity employer and makes employment decisions without regard to race, gender, disability or protected veteran status. Click here to learn more. Flowserve will also not discriminate against an applicant or employee for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co-workers Click here to learn more.

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