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Flowserve Corporation Manager, Quality Assurance in Charlotte, North Carolina

Company Overview:

If a culture of excellence, innovation and ownership is what you’re searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve’s position as the global standard in comprehensive flow control solutions. Here, your opportunity for professional development and industry leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety. Thinking beyond opportunity and reward, at Flowserve, we are inspired by working together to create extraordinary flow control solutions to make the world better for everyone!

Role Summary:

Based at our Vernon (East LA) facility, your role as our Quality Assurance Manager is to oversee the management of both commercial and nuclear quality programs (QA/QC) in Vernon, and maintain oversight of the Nuclear Quick Repair Centers (QRC) in Charlotte and Memphis.

At the Vernon facility, you will also lead or support multiple of initiatives including nuclear quality system improvements, QMS improvements, supplier quality management processes, and internal audit.

For candidates open to relocation, Flowserve is offering financial assistance.

What we offer our Associates:

Aside from a competitive salary package, you will be eligible to receive the following range of benefits from the first day of your employment:

  • Medical, Dental, Vision

  • Short-term disability

  • Long term disability

  • Company-provided employee life insurance

  • Pension Plan

  • 401K retirement savings plan, with company contribution

Responsibilities & Requirements:

To be successful in the role, you will need a strong background in nuclear quality programs, experience within a large industrial manufacturing organization and be able to work with associates at all levels of the company (especially on the factory or office floor) and have experience with the manufacture of pumps and seals used in the nuclear industry.

Your responsibilities include:

  • Leading Vernon’s Nuclear Quality Program.

  • Leading Vernon’s Commercial Quality Program.

  • Provide management oversight of the Charlotte Nuclear QRC (which includes the Memphis Hot Shop).

  • Provide coaching and direction for Site Leadership regarding Quality

To effectively deliver on these responsibilities, you will:

  • Use project management tools to ensure effective and timely completion of project milestones.

  • Interface with Engineering, Nuclear Sales, and all Nuclear Customers.

  • Ensure export compliance.

  • Evaluate current Quality Team Members.

  • Review Quality Plans for Nuclear orders.

  • Maintain all quality certifications required for both commercial and nuclear orders (including ISO 9001 and ASME nuclear certificates).

  • Lead and maintain the Vernon Internal Audit Program.

  • Maintain compliance with all relevant Flowserve Global procedures and industry regulations/statutes/requirements.

  • Support the Corp Human Performance Program in 2022 (partnering with HSE).

  • Use detailed process mapping tools to define and analyze quality management workflows.

  • Interact with the functional areas including manufacturing, purchasing, engineering, production, and field service/repair to evaluate failure trends, product quality problems, and quality issues.

  • Evaluate existing quality processes and systems for effectiveness and improvement opportunities.

  • Support quality system deployment plans given multiple system deployments with other functions (ERP, PLM, SIOP, etc.).

  • Interact with customers and suppliers on quality issues plus resolution of any problems within process and final product acceptance.

  • Provide input, guidance and coaching to site leadership team to ensure continuous improvement.

  • Provide quality support for in-process and final inspection to establish quality standards and customers’ requirements.

  • Communicate effectively in both verbal and written form with a wide variety of customers including both internal and external to Flowserve. Communicate effectively with associates at all levels, from the factory floor to executives at Flowserve and Customers.

  • Be able to perform and coach others in data analysis and perform root cause analysis.


  • Bachelor’s degree in engineering field (manufacturing, industrial, or mechanical)

  • 8 years QM experience, including engineered-to-order environments for the nuclear industry

  • US Citizenship or US Green Card holder

  • Management experience with NQA-1 and ISO 9001 quality management systems

  • Experience with 10CFR Part 21, 10CFR Part 50 Appendix B, ASME nuclear certificates, ASME NQA-1, CSA CAN3-Z299 / N299, ​and ASME BPVC Section III, NUPIC, NIAC

  • NQA-1 Auditor Certified and Lead Auditor Certified

  • Skilled in CAPA and RCA tools and able to teach and coach these concepts

  • Skilled in data analysis and quality KPI performance management

  • Supplier Quality Management Experience

Preferred Experience / Skills:

  • BB Certification or Equivalent Certification/Experience

  • MBB Certification and experience

  • Experience with European and Asia/Pacific nuclear standards would be an advantage, but not mandatory

  • Due to the involvement in the nuclear industry, US citizenship is required. #statquality

Other Posting Location: Charlotte, North Carolina US;, Chesapeake, Virginia US;, Dallas, Texas US;, Nashville, Tennessee US;

Job Advertising Title: Manager, Quality Assurance

Primary Posting Location: Vernon, California US

Job Posting Category: Operations

Employment Type: Full time

Country: United States

Auto req ID: 52650BR

Flowserve is an equal opportunity employer and makes employment decisions without regard to race, gender, disability or protected veteran status. Click here to learn more. Flowserve will also not discriminate against an applicant or employee for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co-workers Click here to learn more.

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