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Flowserve Corporation BSC Payment Process Improvements / Transitions Coordinator in Budapest, Hungary

Company Overview:

If a culture of excellence, innovation and ownership is what you’re searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve’s position as the global standard in comprehensive flow control solutions. Here, your opportunity for professional development and industry leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety. Thinking beyond opportunity and reward, at Flowserve, we are inspired by working together to create extraordinary flow control solutions to make the world better for everyone!

Role Summary:

At Flowserve, we are undertaking a global transformation of our IT Support Organization from a dispersed model to regional IT Centers of Excellence.

Responsibilities & Requirements:

You'll be involved in the following tasks:

  • Identify technical needs based on business cases and requirements

  • Project management of implementations of changes and enhancements, including coordination with business teams, master data teams, testers, technical support teams, banks, payment service providers

  • Assist in process mapping workshops and process improvement activities

  • Support the Hungarian team as they Job shadow at the sending location and start to transition the work back to the shared service center.

  • Acquire a deep understanding of the systems and processes transferred into the shared service center

  • Train and develop Super-users inside the shared service center

  • Design standardized best in class processes and implement these across the functional team in cooperation with the BSC Business Process Improvement team

  • Support Transition Manager (Payment SME and BSC Payment Team) and the transition team with ad hoc requests

  • Operate effectively as a unified team with technology experts (both in-house and outsourced) as well as CoE / EnSite counterparts in the other regions, to meet the deliverables as promised to business in achieving quality solutions on-time.

  • Evaluate solutions for changes/enhancements with an enterprise mindset and focus on value-addition/usability/long-term sustainability

  • Support projects during testing cycles; maintaining standard repeatable test scenarios/scripts and perform automated regression testing

  • Partner with support teams during Hypercare support phase to ensure a smooth transition into EnSite

  • Support the transition from projects into the support organization for the respective global business processes; review and maintain business process and system documentation from a support perspective

  • Propose system changes to ensure effective and Standard Blueprint Payment Process

What do you need for this job:

  • Hold a Bachelor's degree in Statistics, Business, Engineering, Computer Science, Economics, Finance, Information Technology or related discipline

  • 5-7 years' of experience in financial business processes with focus on accounts payables, payments, banking processes

  • Experience supporting various IT systems and integrations; SAP and Oracle EBS systems preferred

  • Understanding change management and issue resolution processes and 3rd party tools such as ServiceNow, Solution Manager, STAT

  • Participated in 1-2 full life-cycle application implementation, experience in production support

  • Customer service attitude and must be adept at communicating with non-technical business personnel

  • Excellent business engagement, organization and communication skills

  • Demonstrated ability to work in and manage matrix teams

  • Excellent communication skills in English, both written and verbal, other language is a plus

  • Eager to learn and gain more knowledge

  • Previous Shared service and transition experience is preferred

Preferred Experience / Skills:

  • Are a natural at building positive relationships

  • Have strong analytical, research and problem-solving skills

  • Have keen attention to detail

  • Are flexible and able to cope with process changes

What we can offer you

  • Friendly multicultural environment and team events

  • Life, accident and health insurance

  • Cafeteria Package

  • Career development and training opportunities

Job Advertising Title: BSC Payment Process Improvements / Transitions Coordinator

Job Posting Category: Information Technology

Primary Posting Location: Budapest, Hungary

Employment Type: Full time

Auto req ID: 50948BR

Country: Hungary

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