Flowserve Corporation Jobs

Job Information

Flowserve Corporation Sales Support Representative in Bridgeport, New Jersey

Company Overview:

If a culture of excellence, innovation and ownership is what you’re searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve’s position as the global standard in comprehensive flow control solutions. Here, your opportunity for professional development and industry leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety. Thinking beyond opportunity and reward, at Flowserve, we are inspired by working together to create extraordinary flow control solutions to make the world better for everyone!

Role Summary:

Flowserve is responsible for sales, engineering, manufacturing, assembly and testing of centrifugal pumps and pump packages to mainly the petrochemical and chemical industry. Within Flowserve, Services & Solutions Platform is responsible for driving aftermarket business.

We are looking for a strong candidate to cover the role of Sales Support Representative responsible to support end-user customers, as related to our Aftermarket Parts offering.

In this role, the candidate will focus on all parts activities for a given customer base such as quoting, opportunity management, parts solutions and application of quoting tools and processes to drive market consistency and quick response. The individual will review incoming specifications, research and identify components, and offer suggested scope of supply. The individual will manage their work queue of daily tactical requirements, to drive best in class response, while addressing the market sensitive needs of price and delivery for each proposal to support the FLS opportunity. The individual will provide customer service, cradle to grave for all parts transactions, along with partnering with our sales team for solid customer relationships and strategic plans. The individual will need to be customer aligned and driven for results in a fast paced environment, while ensuring effective communication and collaboration across varying functional/business platforms and relevant stakeholders, such as Operations, Supply Chain, and our customer facing organization to enable success.

Responsibilities & Requirements: Responsibilities:

  • Customer focused and driven for results in a fast-paced environment

  • Independent working abilities under given guidelines

  • Interpersonal skills and strong communication skills, written and verbal, across different channels and audiences

  • Strong Commercial drive and attention to details and quotations accuracy, with results driven mindset

  • Able to multi-task and balancing priorities

  • Able to effectively prioritize work instructions within a matrix organization to drive customer service levels

  • Generate of high quality, on time, value priced Parts Proposal to facilitate order fulfilment

  • Lead all coordination efforts on applicable aftermarket quotes while ensuring close collaboration and communication with all applicable stakeholders

  • Review customer specifications and documents in order to apply current FLS technical and commercial requirements

  • Drive daily tactical customer proposals in addition to support strategic offerings such as AM Units, LTA, BPA, SPIR initiatives as well as identified sales win back opportunities

  • Demonstrate a fundamental understanding of pump applications and types, a clear understanding of parts, programs, and processes to best drive solutions to our valued end user customers.

  • Partner with Site Hubs to drive quotation performance within region, and across the aligned product sites, while fully leveraging quoting tools for prioritization, quicker cycle times, shortened parts delivery times, and minimization of rework.

  • Manage and monitor the proposal throughout the entire bid cycle including updating and maintaining designated workload management tool, while monitoring hit-rate optimization.

  • Able to work in matrix/direct reporting structure with Sub Regional Leaders

Requirements

  • College Degree, or equivalent relevant industry experience preferred

  • Co-op or Internship experience in Quoting Resource with an industrial equipment manufacturer is a plus

  • Excellent interpersonal and communication skills, both written and verbal

  • Excellent understanding of life cycle cost principles and the ability to create value added proposals that differentiate Flowserve product offerings

  • Good organization skills and attention to details, time management, and deadlines

  • Strong problem-solving skills, able to work independently and be a Team Player with a international mindset and approach

  • Customer focused with a results driven mindset

  • Ability to multi-task efficiently and set priorities in a fast paced environment

  • Attention to detail and process-oriented mindset with mechanical aptitude.

  • Proficiency in Microsoft package (Excel, Power Point)

  • Able to drive best in class customer service, from cradle to grave

Preferred Experience / Skills:

  • Customer focused and driven for results in a fast-paced environment

  • Independent working abilities under given guidelines

  • Interpersonal skills and strong communication skills, written and verbal, across different channels and audiences

  • Strong Commercial drive and attention to details and quotations accuracy, with results driven mindset

  • Able to multi-task and balancing priorities

  • Able to effectively prioritize work instructions within a matrix organization to drive customer service levels

  • Generate of high quality, on time, value priced Parts Proposal to facilitate order fulfilment

  • Lead all coordination efforts on applicable aftermarket quotes while ensuring close collaboration and communication with all applicable stakeholders

  • Review customer specifications and documents in order to apply current FLS technical and commercial requirements

  • Drive daily tactical customer proposals in addition to support strategic offerings such as AM Units, LTA, BPA, SPIR initiatives as well as identified sales win back opportunities

  • Demonstrate a fundamental understanding of pump applications and types, a clear understanding of parts, programs, and processes to best drive solutions to our valued end user customers.

  • Partner with Site Hubs to drive quotation performance within region, and across the aligned product sites, while fully leveraging quoting tools for prioritization, quicker cycle times, shortened parts delivery times, and minimization of rework.

  • Manage and monitor the proposal throughout the entire bid cycle including updating and maintaining designated workload management tool, while monitoring hit-rate optimization.

  • Able to work in matrix/direct reporting structure with Sub Regional Leaders

Primary Posting Location: Bridgeport, New Jersey US

Job Advertising Title: Sales Support Representative

Job Posting Category: Sales

Employment Type: Full time

Country: United States

Auto req ID: 51504BR

Flowserve is an equal opportunity employer and makes employment decisions without regard to race, gender, disability or protected veteran status. Click here to learn more. Flowserve will also not discriminate against an applicant or employee for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co-workers Click here to learn more.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access www.flowserve.jobs as result of your disability. You can request a reasonable accommodation by sending an e-mail to employment@flowserve.com. In order to quickly respond to your request, please use the words "Accommodation Request" as your subject line of your email. For more information, read the Accessibility Process.

DirectEmployers